BatchLeads Plus boasts an exceptional lead-refund policy that sets it apart in the industry. Should a lead fail to meet your expectations due to various factors such as the property not being available for sale, under contract, or not conforming to the criteria outlined in our Refund Policies, our dedicated Support Team will review the lead and take the necessary actions. To initiate the refund process, kindly create a support ticket within the first 120 hours (5 days) of receiving the lead. Our dedicated team will then promptly contact the seller to verify your claim. If your claim is confirmed, lead credits will be promptly added to your account.