General FAQs

Why do I need 10 message templates?
To help ensure that your texts are getting delivered. It also helps protect the integrity of your phone number so that they are not flagged by the carriers. 
Sun, 23 Oct, 2022 at 3:03 PM
What initial SMS message has received the most response?
There is no way to identify a template that gives guaranteed results.  There are several factors such as type of lists that affect the results. 
Sun, 23 Oct, 2022 at 3:03 PM
How do I export out No response received via SMS?
-       To export out your leads that did not respond to your initial campaign, click on the inbox tab on the left side of the screen. -       Once inside ...
Sun, 23 Oct, 2022 at 3:03 PM
How to Change the Call Forwarding Number?
To change your Call Forwarding Number, go to your profile → My Workspace → SMS Settings → Markets → Click the Edit Icon (Enter your new call forwarding numb...
Sun, 23 Oct, 2022 at 3:03 PM
Can have more than one call forwarding number? Can each person have their own?
Unfortunately as of right now you can only have 1 call forwarding number for each market.
Sun, 23 Oct, 2022 at 3:03 PM
Is there a skiptracing limit?
There’s no limit for skiptracing files, you can skiptrace 1 record or thousands.
Sun, 23 Oct, 2022 at 3:03 PM
Why are there addresses that I cannot import even if the addresses are correct?
For those records that have a fail reason as "not a valid usps address", this doesn't always mean that it is not a valid property.  One reaso...
Sun, 23 Oct, 2022 at 3:03 PM
How to Change the List name?
Go to user profile → Data management  → List  → Click the Edit Icon → Edit your List Name → Click Save List
Sun, 23 Oct, 2022 at 3:03 PM
What does Opt-out mean?
The leads that you don't want to work on right now; ( e.g. recently sold properties) you want to "Opt Out" those. So that the records remain i...
Sun, 23 Oct, 2022 at 3:04 PM
Can I skiptrace entities?
We do not recommend running entities, chances of getting success for the entity in skiptracing are low. The other way would be to find the name of the owner...
Sun, 23 Oct, 2022 at 3:04 PM