General FAQs

Rejected address? What does that mean?
Question I just ran into some rejected addresses. What does that mean? Answer Rejected addresses can be seen as a sign that BatchLeads is working. If Bat...
Tue, Oct 29, 2019 at 8:19 AM
What are the support hours for BatchLeads?
What are the Support Hours for BatchLeads? BatchLeads support is available Monday through Saturday 6 AM to 8 PM and 9 AM to 5 PM on Sunday Arizona Time (GM...
Wed, Oct 30, 2019 at 12:16 PM
Does BatchLeads have a mobile app?
Question: Does BatchLeads have an app for use on a mobile device?  Answer: Yes, the BatchLeads mobile app is free, available from the Google Play and ...
Mon, Feb 24, 2020 at 1:22 PM
Is it possible to get a refund?
Question: Is it possible to get a refund for services purchased through BatchLeads? Answer: Unfortunately no, due to the nature of the information and...
Tue, Feb 25, 2020 at 11:48 AM
Does BatchLeads have an affiliate program?
Question:  Does BatchLeads have an affiliate program? Answer: Yes, BatchLeads does have an affiliate program. You can access your affiliate dashboard ...
Thu, Feb 27, 2020 at 12:30 PM
When will I get paid for my referrals through the affiliate program?
Question:  When will I get paid for my referrals through the affiliate program?  Answer:  Referral fees are paid out at the beginning of each month fo...
Thu, Feb 27, 2020 at 12:33 PM
What services does BatchLeads provide?
Question:  What services does BatchLeads provide?  Answer: BatchLeads provides List Management, Skip Tracing, Direct Mail, and Text Messaging. See htt...
Thu, Feb 27, 2020 at 12:55 PM
How can I cancel my BatchLeads subscription?
Question: How can I cancel my BatchLeads subscription?  Answer: Go to your account's Settings → Click Billing → Click Cancel Account Or you can ...
Thu, Feb 27, 2020 at 1:12 PM
I get the error "List not imported. Reason: Not Valid USPS"
Question: When uploading a list of records into BatchLeads, why do I get the following error? "List not imported. Reason: Not Valid USPS" ...
Fri, Feb 28, 2020 at 12:02 PM
How can I change a list name?
Question: How can I change a list name? Answer: Go to your User Profile in the upper right hand corner of the screen, click the Settings option, then ...
Fri, Feb 28, 2020 at 12:20 PM