SMS Messaging

SMS Opt-Out Keywords and Stop Words
BatchLeads automatically processes incoming messages and recognizes English-language stop words. Stop words are specific words such as STOP or UNSUBSCRIBE t...
Wed, Oct 30, 2019 at 12:12 PM
Why won't my message send?
Question:  Why won't my message send? Answer: Occasionally messages will not send in BatchLeads. If your message isn't sending, it is likely...
Wed, Feb 26, 2020 at 1:33 PM
What are Litigators
Litigation can result from text messaging efforts, which is something that should be avoided where possible. By not contacting known people related to such ...
Fri, Feb 21, 2020 at 1:28 PM
Why am I not receiving replies to messages?
Question:  Why am I not receiving replies to messages?  Answer: Your replies may be triggering an automatic opt out. You can configure trigger words w...
Wed, Feb 26, 2020 at 1:49 PM
How much does each SMS text message cost to send?
Question:  How much does each SMS text message cost to send? Answer: Pricing to send each SMS text message varies based upon your current subscription...
Thu, Feb 27, 2020 at 11:14 AM
How can I set the timezone for my account or a campaign?
Question: How can I set the timezone for my account or a campaign?  Answer: To set the timezone for a campaign, go to the Campaigns area of the site b...
Thu, Feb 27, 2020 at 1:05 PM
How many phone numbers can I have per property?
Question: How many phone numbers can I have per property?  Answer: The BatchLeads system supports up to a maximum of 5 phone numbers per address. 
Thu, Feb 27, 2020 at 1:09 PM
Why does SMS show as currently disabled?
Question:  Why does SMS show as currently disabled?  Answer: Check the timezone that you configured for your campaign. SMS will be disabled outside th...
Fri, Feb 28, 2020 at 11:57 AM
How do I change the call forwarding number for SMS?
Question:  How do I change the call forwarding number for SMS? Answer: You can update the call forwarding number for a market by going to the Markets ...
Fri, Feb 28, 2020 at 12:36 PM
Why is there a 160 character limitation on SMS message templates?
Question: Why is there a 160 character limitation on SMS message templates?  Answer: Carriers impose a 160 character limit on text messages. Text mess...
Tue, Feb 25, 2020 at 11:54 AM